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September 29, 2022  
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Administrative assistance

Position Description

The company is seeking to employ a responsible and responsive Administrative/Front Desk Officer who will provide customer service/reception and administrative duties

Job Description/Requirements

Welcoming and attending to visitors and customers
Follow up / liaise with customers on phone using the ARWA customer care approach.
Process sales orders that reach the company by telephone, letter, e-mail, or website
Keep track of daily, weekly, and monthly sales, and submit reports and relevant documentation as required
Attend meetings, take notes and accurately type minutes/documents as required
Learn and understand Alex Reid West Africa's product offering.
Use a range of office software, including email, spreadsheets, databases, and company in-house financial system (i.e. QuickBooks) for processing orders, record keeping
Running errands
Maintain office budget (petty cash), and ensure expenditure receipts and documentation are recorded and filled
Monitor company email account(s), and respond to queries within a defined time
To assist with the dissemination of information e.g. updating the ARWA Website and relevant social media pages, preparing and sending out SMS to customers

Additional Information

Employment Type: Full-Time    
Position Location: atlanta

Contact Information

Administrative assistance

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